New Client Intake Form

Please complete this application to become a client of Mothers Helping Mothers. Once you have completed, you will be able to schedule your first appointment.

Please enter your name EXACTLY as it is on your photo ID - Drivers license or Passport

You will need to show proof of custody at first appointment - Social Security card preferred, but we will accept birth certificate.

Please indicate if any of these situations apply to you so that we can provide you with appropriate resource information.
Mothers Helping Mothers - CLIENT AGREEMENT CONTRACT
ELIGIBILITY: I understand that items provided at MHM are for those that cannot afford such items and I will only use the store as needed to supplement by household income based on my current financial circumstances.
POLICIES: • Clients are permitted to shop once every four months • Client Photo ID (passport or driver license) must be shown at each visit • Clients are allowed to shop for their immediate family only (spouse and direct registered dependents only) Spouses will be added to the main client's account and will not have their own separate accounts. • . Clients may bring only ONE member of the family in the store to help them shop IF and only IF it is necessary. Otherwise, they will be asked to wait in the car. • Parent must bring Social Security cards or other legal documentation to register their children or they will not be allowed to shop for them. • Proof of pregnancy is required to shop for any baby items • Baby items are not to be taken if pregnant until 30 days before the baby is due and proof of pregnancy is required. Clients may return again early to collect these items prior to delivery if they still have needs • Clients may not shop for other family members unless management makes an exception • Only members registered in the clients file are to receive items taken from Mothers. • One appointment should be made for EACH household separately and not for multiple family members. They will need to make a separate appointment for their own family. • Items taken from MHM should be returned to MHM if they are no longer needed. Selling any item taken from MHM is grounds for removal from our system - NO exception Any violation of these policies may result in termination as a client.
MERCHANDISE WAIVER: Clients assume all responsibility for the safety inspection, proper installation, and proper use of all donated items. MHM will not be held liable for a client's failure to adhere to all safety guidelines.
MEDIA RELEASE: I authorize Mothers Helping Mothers to photograph and record me and any minor children accompanying me while participating in MHM programs or visiting MHM facilities. I understand these images and recordings may be used in print, digital, social media, fundraising, educational, and promotional materials without further notice or compensation.
LIABILITY WAIVER: I understand and agree that neither Mothers Helping Mothers, Inc., nor its trustees, officers, directors, agents or representatives may be held liable in any way for any injury, harm or damage while on the premises and hereby release MHM, its trustees, officers, directors, agents and representatives from any liability.
MEDICAL:I authorize MHM, Inc. through its trustees, officers, directors, agents or representatives to render or obtain such emergency medical care or treatment for me as may be necessary should any injury, harm or accident occur to me while participating in this activity.
TEXT SUBSCRIPTION: You will receive 3 (1 conformation and 2 reminder) text messages about your appointments an upcoming events. Standard Message and data rates may apply depending on your mobile phone service plan. For help reply HELP and to cancel at any time replay STOP.
I authorize Mothers Helping Mothers to photograph and record me and any minor children accompanying me while participating in MHM programs or visiting MHM facilities. I understand these images and recordings may be used in print, digital, social media, fundraising, educational, and promotional materials without further notice or compensation."

Presented by Lela V Sport

Join us for the 2nd Annual Community in Motion!

Sunday, October 4, 2026 at Sarasota Polo Club

We are paused for store donations until Friday, Feb. 27th due to construction.

Vote for Best Local Nonprofit until Wed. 2/4 @ Midnight

Votes can be cast once per day!

*You do NOT need an appointment to request assistance for resources, referrals, or emergencies. Click the Assistance Request link to reach us for those issues.

Quick Rules for Shopping Appointments

You will be able to book your appointment after you’ve scrolled down.

Who Can Be a Client

  • Must live in Sarasota or Manatee County

  • Have custody of children under 18 or be pregnant (must bring proof of children/pregnancy at your first visit only)

  • Pregnant? Shopping for baby items starts 60 days before due date only

  • Bring ID/passport to each appointment

About Your Visit

  • Appointment required (no walk-ins)

  • Shop once every 4 months

  • Only you, spouse, and registered children may shop (no guests)

  • 40 minutes per visit to shop

  • Item limits apply — shop for your family only

  • Free childcare is provided on most days

Baby Items – New Baby Items are only provided 60 days before delivery date!

  • New Clients book an appointment and shop can shop within 60 days of delivery. 

  • Returning Clients – If you’re within 60 days of your due date, and it’s not time to return, you can book an appointment for just ‘Baby Only Items’. If it’s been 4+ months since your last visit, just schedule a regular appointment to shop the whole store plus get your baby items.

  •  The special Baby Only Items appointment won’t affect regular clients scheduled return date.  

Appointments & Cancellations

  • Returning too early? Your appointment will be canceled & you will need to reschedule

  • Times available every 15 minutes – Book only one slot on your desired day

  • Enter name exactly as it is on your ID + correct email/phone

  • No Show Policy: 1 free miss. After that, a missed appointment will be counted as a visit and you won’t be able to return for 4 more months.

  • Click here to cancel or reschedule your existing appointment.  

👇 Click below to book your appointment once you’ve read the full policy.

Text "RESOURCES" to 941-953-7572 to connect with community resources in Sarasota & Manatee counties